Daily Thoughts 175: Supporting Libraries

Lately, I’ve focused on one of my library-related projects. It’s actually serving two purposes. On the one hand, I’m using the opportunity to improve my knowledge in skills in designing and creating a website using Dreamweaver. Though I’ve taken several classes that have dealt with websites, I haven’t made that much use of Dreamweaver. I’m enjoying that, using courses from Lynda.com for my guide. Tackling this project is helping me develop and improve skills that I plan to use in other projects.

Buy and Donate

I have a couple different ideas that I plan to implement with this project. The first is a “Buy and Donate” option. Initially, through the website. Later on, I’d add an app and browser extensions (all of which helps me with other projects). This will all be free, of course. I am considering using affiliate links to help with hosting costs.

The basic concept of “Buy and Donate” is that users who don’t want to wait for books and can afford to buy them will be able to order copies of a book and donate it to the library when they’re done reading. The added feature the site brings is in printing both a receipt to include in the book when it is donated to the library and a way to track donations for tax purposes.

Stacy buys the latest Patterson, reads it once over the weekend, and then drops it off at her local library with a slip explaining that it is a donation. The slip also has a link where the library can see data on how many books are provided via the program.

Data, Visualizations, Requests, Sharing

Users can view data and visualizations about their own donations, as well as print receipts—but libraries also benefit.

Anyone can select a library and view what items have been purchased for potential donation, items received by the library (if the library scans the donation slip with the book), and other visualizations of what the community has donated to the library like recently donated, most donated, etc. Librarians or users can post requests for their library, e.g., Joe wants copies of the Seal Team Seven series donated. The requests also make it possible for libraries to share amongst themselves, say if one has extra copies of a particular title and another has something else, they can offer those extra copies.

Timeline?

When will it be done? Never. That is, I’ll keep working on it but I imagine it will always be a process of iterating and improving!


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Daily Thoughts 150: Storm Damage

Yesterday, the storm hit Lacey and Thurston county hard. Trees toppled, houses, cars, and power lines all suffered. With usual commute routes closed this morning was an exercise in patience. I ended up making two trips into town. First, to get my sick kid checked out (he’s fine). Second, to actually go to work. Both took far longer than normal with slow traffic and some alternate routes since the roads I usually take had been closed.

The Adaptable Librarian

Changes in the information and publishing ecosystem require that librarians adapt. These changes raise the question, what is a librarian?

“What is a Librarian?”

A search for a definition offers such gems as, “a person, typically with a degree in library science, who administers or assists in a library.” Merriam-Webster says, “a specialist in the care or management of a library.” Following those definitions, it begs the question of how we define a library. Again, Merriam-Webster says a library is “a place in which literary, musical, artistic, or reference materials (such as books, manuscripts, recordings, or films) are kept for use but not for sale.” Google’s info card says much the same thing, “a building or room containing collections of books, periodicals, and sometimes films and recorded music for people to read, borrow, or refer to.” Wikipedia echoes these definitions with additions, such as information literacy and technology instruction.

People?

For the most part, these definitions are lacking key elements of a librarian or library. People, for instance. Other than references to “use” and the section “for people to read, borrow, or refer to,” the definitions lack the human element. Who does the library serve? Why does it exist? Are librarians only caretakers, or do they do more? Many librarians stress helping people of all ages, backgrounds, economic positions, political affiliation, or whatever group you want to create. Everyone. Librarians are fierce defenders of our freedoms, privacy, and access. Of course, roles vary, but few librarians concern themselves solely with collections of stuff. Most are much more concerned with people.

Stormy Days

What does this have to do with the storm? Similar storms regularly batter libraries today. Communities don’t see the value of their library and allow it to close. Shifts from ownership to licensing content threaten the foundations on which libraries stand. Lack of progress from vendors of library technology deal additional blows to libraries remaining relevant. Likewise, librarians wearing blinders doesn’t help. Such as cataloging websites instead of developing search engines.

Daily Thoughts 120: Public Libraries

I spent time today working in a public library. I do that most days and love it. When I got up this morning I read news about libraries closing in Oregon. Voters didn’t approve the support needed to keep Douglas County Libraries open and with the loss of timber revenue, the libraries closed today. The main library (which has already faced hours reductions) closes next month. Even as Pew Research Center reported that 66% of Americans felt that closing the public library would have a major impact on their community.

Value ROI

Community Savings

Here’s a simple ROI calculation:

Cover art for VisitorI’m reading Visitor by C. J. Cherryh. The book costs $26.00. How much does it cost for me to check out from the library? $0.00.

Except that’s not true, is it? Because community members do pay for the library (unless they live in Douglas County). If the community agrees to pool their resources, each paying a small amount (averaging $7.25/month in my library), then anyone can come in and borrow materials. And do they?

Yes!

Today I worked in the Winlock Timberland Library. In February residents borrowed material valued at over $104,000 dollars in this single small town library. For many of our libraries, it only takes a couple months to save residents enough money to equal the library expenditures for the year! Over the course of the year, they’ll continue to save residents even more. A month of library service costs a resident less than a Netflix subscription and offers movies, talking books, books, e-books, music, internet, WiFi, printing, and programs for everyone from children to job-seekers. The ROI figure above only includes borrowing material—not all the other services, so the actual figure is even higher!

On top of that, the library champions intellectual freedom, privacy, free speech, and protects the confidentiality of residents. While Congress votes to sell your browsing history, the library provides residents a private way to get online.

How many investments provide that sort of return?

Of course, I’ve been a lifetime library user and have worked in libraries since being a teacher’s assistant in my school library. Biased? You bet! My opinions on this blog are only my own. I’m not writing this in my position as an employee of Timberland Regional Library. I’m writing this as a citizen concerned with our intellectual freedom, privacy, free speech, and the future of our country. Every day I have the privilege of seeing people of all ages visiting the library, borrowing material, using the computers, reading newspapers, finding jobs, coding, and so much more. I see the impacts the library has on the lives of our residents, the opportunities it offers. 

Daily Thoughts 67: Neutrality

Author's selfie Back at work today, spending some time in the office catching up on everything that has accumulated while I was out last week. I had managed to do some work, but mostly I didn’t have time while traveling.

Neutrality

The question of neutrality currently occupies my thoughts, particularly in regards to libraries, but also generally as a concept.

How would you define neutrality?

Not taking sides? Being impartial? Treating each side equally? If you’re talking about net neutrality you probably mean that each bit of information is treated equally. It’s an important case of neutrality, that the origin, destination, or content of the bit doesn’t matter—otherwise carriers could charge some people more for their bits. It would mean that the startup company is on different competitive footing than an established company. Or that people in one area pay more than those in another. Net neutrality is important.

Things get messier when we talk about people and neutrality. Although many people struggle with the seemingly simple concept of all people being treated equally (though why that is, is hardly simple), neutrality is a bit different.

Obvious Example #1: A library director decides that Muslims shouldn’t be allowed in the library, citing their presence as ‘disruptive’ to library operations. In order to avoid the perception that the library intends to ban Muslims from entering the library, the director targets stereotypical views of dress or language that might be deemed disruptive. This expands the ban to people from a range of backgrounds and economic situations. It’s not them the director insists, it’s their behavior.

Clearly, this library director ought to be fired. Right? This view is antithetical to libraries. Anyone coming into the library should be treated equally. Likewise, if a library user behaved in a loud, threatening, racist manner toward another person in the library, then that person behaving badly should be instructed to leave. The librarians don’t remain neutral in this situation. They react to protect the person from the bully. This is a true case of the behavior being the problem. You don’t judge someone by superficial characteristics and decide that they are a danger, you have plans in place to address problems should they arise.

Treating people equally, and being neutral, aren’t the same thing at all when you look at it. You could say that I’m missing the point. That libraries function more like net neutrality when we talk about the items the library includes.

Only that isn’t true either. It can’t be true. And probably shouldn’t.

First, let’s tackle the equality of ideas problem. Are all ideas considered equal? Not in science. Give me an idea with testable predictions. Ideas that fail drop away. Even established ideas can fail, or change in the face of testing. So a library may discard a book with ideas that are outdated or supplanted by ideas that are more robust. Librarians definitely aren’t neutral here.

What about less scientific areas? Take history. The Dunning School presented racist concepts about the Civil War and the Reconstruction, later supplanted by Eric Foner and other historians. Should they both be given equal shelf space? No. Not in many libraries. The purpose of the library matters. If it is important for a library to keep a history of all of the thinking on the Reconstruction, then yes, both would be kept. If the point of the library is to reflect current scholarship, then no. Both might be kept, but the weight should reflect current scholarship.

What if current scholarship takes a turn back toward the Dunning School, presenting a racist view of African Americans? What should librarians do then? In other words, when parts of the community turn to restrict the rights and freedoms of other members of the community, should the library remain neutral and uninvolved? No. Caring about equality, diversity, and freedom is not neutral and is a fundamental part of libraries.

Here’s the other thing that confuses people: Given what we just said, shouldn’t librarians pull books that advocate for the restriction of freedom? No. Our intellectual freedom should not be restricted. That doesn’t mean that every idea gets equal shelf space. Or any space. Some materials may need to be requested through interlibrary loan because there is no way for most libraries to have everything. It doesn’t mean we only have what’s popular. It means we have a diversity of material that represents our community—including those members of the community that might be in the minority.

Librarians can’t be neutral because they need to make those choices. Because protecting intellectual freedom is not neutral. We treat everyone with respect, equally, regardless of age, background, views, etc. Within our budgets, we purchase a range materials for the community. Some won’t want to read Harry Potter, others will. That’s not neutral.

Daily Thoughts 54: New Beginnings

Author's selfie I haven’t been feeling the greatest the past couple days. Headaches, upset stomach, and tired. Nothing too serious, just not on top of my game. It doesn’t help that I’m also down with the news about my grandfather’s death. Earlier, while listening to the Great Courses recording, the lecturer talked about Margaret Atwood’s “Happy Endings” story. They die and happy endings are a lie. Not really something to focus on when you struggle with depression, but Atwood does point out that “beginnings are always more fun.” She also talks about savoring the bits in between. I think that’s good.

New Beginnings

Tomorrow kicks off the Spring 2017 semester and the start of my final set of classes in my MLIS program. I’m going to be very busy! Besides classes, I have a trip coming up, work, and everything else. Two of the classes start tomorrow, and another on Monday. That last class (Seminar in Library Management: Political Advocacy) is a short 4-week class which I’ll follow by another (Social Network Analysis and Social Analytics) for the rest of the semester.

I’m looking forward to the new semester! It should be fun.

Once I get into the classes, I’ll have a better sense of how much time I have for other projects, my reboot efforts, and the rest. I need to focus on classes first, that’s the top priority. If nothing else, I’ll have more time once summer starts. And in the fall I’ll only have my concluding e-portfolio project to work on.